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If you have raised a data correction request through Etihad Credit Bureau then you will receive an email update as soon as the data is updated.
Please note, however, that Central Bank of UAE regulations specify that information providers are required to respond within 10 working days. Once this time has passed, we suggest you follow up by replying to the email you received upon your request.

The information in your Credit Report is provided by banks, finance companies, telecom companies and other data providers. In case of any inaccuracy in your Credit Report, Al Etihad Credit Bureau can assist by reaching out to the relevant information provider. 

To raise a data correction request, please fill the form available on our website at

Missing facilities, such as credit cards, also need to be addressed whenever incorrect information arises. To begin this process, the customer can provide the bank name and the type of facility.

Please note that data correction requests for Bounced Cheques provided by the Central Bank of UAE can now be submitted using our data correction application.

In case of such disagreement between individual/company and information provider regarding a data correction request please call our Contact Center on 800-BUREAU (800-287328) and have the relevant information ready in order to register a data correction dispute.

Please note that Data Correction Disputes can be registered only if your Data Correction Request has been rejected by the related information provider.

To raise a Data Correction Request and obtain the related Data Correction Reference ID, please fill the form available on our website at