Our mission

Unleashing the power of insights to help you transform for the better

Our vision

To be a gamechanger that brings unseen possibilities to life

Our pillars

Simply Engaging

We minimize the complexity that is synonymous with the financial ecosystem and strive to build clarity and confidence. We believe that by making things simpler, finance becomes accessible to everyone so decisions can be made more easily, unlocking more possibilities for everyone.

Boldly Transformational

We are courageous forward-thinkers, fueled by passion and propelled by innovation. We leverage valuable insights to create a myriad of inspiring opportunities

Approachable Companions

We are optimistic, approachable and open to ideas, people and partnerships. We value everyone and find ways to be accessible, inclusive and relatable. This means that we reach out to connect and welcome people, businesses and the government so that they can move towards their goals and ambitions.

Dynamic Enablers

We are fast on our feet and driven to make things happen. We leverage our people and centralized technology ecosystem to work in an agile way that enables people, businesses and the government to access insights.

Our Story

2010

Foundation Laid

The year 2010 marked a significant turning point in the UAE's financial landscape with the release of the federal law on credit information. This law paved the way for a more transparent and responsible credit market.

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2012

Etihad Credit Bureau Emerges

Taking the vision forward, 2012 witnessed the establishment of the Etihad Credit Bureau. This dedicated entity was entrusted with an important role of collecting and maintaining credit information for individuals and businesses in the UAE.

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2014

First Credit Report Generated

In 2014, a milestone was achieved with the generation of the first Credit Report This report provided individuals and businesses with a comprehensive overview of their credit history, enabling them to make informed decisions regarding loans, credit cards, and other financial products.

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2017

First Credit Scores

The year 2017 saw another critical advancement with the introduction of the first credit score. This numerical representation of creditworthiness not only empowered individuals by providing them with a clearer understanding of their credit standing, but it also offered substantial benefits to lenders.

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2018

Digital Revolution

Recognizing the importance of accessibility, 2018 marked the launch of digital channels for Etihad Credit Score. This innovation allowed individuals to conveniently access their credit reports and scores online through the mobile and web App, removing geographical barriers and fostering financial inclusivity.

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2022

A New Dimension

Etihad Credit Bureau introduced a groundbreaking innovation: the Cheque Score. This tool provides a unique assessment of the likelihood of a cheque clearing, empowering individuals and businesses to make informed decisions regarding cheque acceptance.

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Our information provider

We collaborate with over 112 information providers, including banks, finance companies, telecom, courts, utility providers and government entities, and other leading organizations, to furnish up-to-date credit information. Helping people, businesses and the government transform for the better.

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    Banks
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    Finance companies
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    Central Bank of the UAE
  • balance
    Courts
  • account_balance
    Government Entities
  • call
    Telecom companies
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    Utility Companies